Terms & Conditions

Acceptance of the Terms

By registering an account or accessing our platform, you agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, please leave our website immediately.

Eligibility Requirements

To use our platform, you must:

Be at least 18 years old;
Not be a resident of any country or territory where online gambling is restricted;
Provide accurate personal details during registration and maintain their accuracy; and
Agree to comply with these Terms and Conditions.

Minimum Age Requirements

Our platform is intended for adults aged 18 and above. We reserve the right to request verification of your age if you appear to be below this limit.

Geographic Restrictions

We operate under licensing agreements that restrict our services to specific territories or countries. You must not attempt to access our platform from any prohibited country or region.

Account Registration Rules

To register an account, you will need to provide personal details and choose a username and password.
You may only have one registered account per user.
You are responsible for maintaining the accuracy of your registration information.

One-Account-Per-User Policies

Multiple accounts from different individuals using the same IP address or with shared payment methods will be considered an attempt to circumvent our system, and we reserve the right to suspend or close such accounts without notice.

Identity Verification and KYC

We may request additional information to verify your identity when processing withdrawals or before allowing gameplay.

Account Accuracy Obligations

You must maintain accurate registration details at all times, including a valid email address and payment method. We reserve the right to close accounts where we suspect inaccurate details have been provided.

Account Security Responsibilities

You are responsible for protecting your account login credentials from unauthorized access.
Do not share your password with any third party.
Notify us immediately if you believe an unauthorized person has accessed your account.

We recommend using unique, complex passwords that do not contain easily guessable information. If we detect repeated login attempts from different locations, we may suspend access to your account for security verification purposes.

Restricted Behaviour and Prohibited Activities

Engage in any behavior deemed by us to be unsporting, abusive, or likely to undermine fair gameplay.

Do not attempt to exploit system vulnerabilities or manipulate the gaming process using external software, hardware, or other methods;
Refrain from spreading malicious content or making unauthorized changes to our platform;
Do not participate in multiplayer betting activities where your participation could reasonably affect the outcome of a match.

Multi-Accounting and Fraud Prevention

We may suspend or close accounts suspected to have been created for multi-accounting, fraud prevention purposes.

Do not provide payment details belonging to someone else for our services;
Do not accept deposits or bonuses from someone else who has used your account details.
Be aware that excessive, unusual, or suspicious betting activity may result in temporary account restrictions.

Bonus and Promotion Rules

All promotions are subject to specific Terms & Conditions as communicated by our marketing materials;
Bonus offers must be used within the specified timeframe;
Participating players acknowledge these Terms and agree that bonuses do not imply an entitlement to win.

Wagering and Gameplay Conditions

All bets placed on our platform will follow standard rules and house edge limits. We operate a house edge system, where all bets have been subject to a 90% theoretical payout limit. We reserve the right to void wagers or close accounts in breach of these conditions.

Bonus Abuse Prevention

If we suspect you have manipulated our bonus offer, broken account terms, and/or breached these Terms & Conditions for commercial advantage through repetitive withdrawals;
Bonus funds may be deducted where wins are subsequently withdrawn from an inactive gaming history;

Deposits and Withdrawals

All transactions to or from your account must follow the following guidelines:

Deposit money only using approved payment methods.
Verify all deposit details for accuracy.

We reserve the right to delay, restrict, or reverse payments where we suspect suspicious or irregular activity or where required to comply with regulatory requirements. Withdrawals will be made in accordance with our standard procedures and may require additional documentation before they are processed.

Verification Before Withdrawals

Before making a withdrawal from your account, you must provide proof that the money belongs to you and is not linked to any unauthorized transactions or fraudulent activities.

Processing and Review Procedures

Our platform's technical integrity relies on timely software updates, internal testing processes, and continuous monitoring for system vulnerabilities. If an update has caused gameplay disruption during maintenance; a temporary loss of functionality in our gaming systems; We will take reasonable steps to notify affected players regarding scheduled downtime.

In the case of any discrepancies, we reserve the right to suspend or cancel transactions on your behalf to prevent potential losses due to unaccounted errors, abuse prevention measures. If an irregularity occurs resulting from the site's error, you may contact us for a complimentary resolution to settle the dispute amicably with reasonable terms as needed.

Responsible Gambling Expectations

Our platform promotes responsible gaming and offers support services if you or someone else experiencing problems. Recognize our software does not include Responsible Gaming Tools. We highly recommend these for a more controlled experience: Setting budget limits to your funds; Using Deposit Limits function Set your daily/weekly/monthly losses limits;

Self-Exclusion and Account Restrictions

We encourage players who feel they may have developed problematic gaming behaviors, or simply wish not participate temporarily in our services at all. Please follow these guidelines.

By self-excluding from any of the licensed operators within Jumpman network, your account will be immediately closed for a period which varies between 6 months and up to an indefinite amount of time. If you choose this option, we cannot honor withdrawal requests or respond during that timeframe. This method may also prevent other registered accounts tied directly/indirectly.

Upon closure of self-exclusion in all relevant platforms owned and operated by Jumpman Network; Dear Bingo, after your period ends any access restrictions related to the account shall automatically be lifted and can try making withdrawals from such as time forward. If there is an ongoing dispute between parties prior to their respective request, these steps would not interrupt in its effect.

Game Fairness and RNG Systems

Our games employ fair algorithms, including independently tested Random Number Generators provided by licensed suppliers that meet industry standards for randomness. Games are subject to regular audits and tests to ensure compliance with regulatory requirements; All payout percentages have been calculated according to theoretical values. A game's actual outcome could result in lower payback rate.

Technical Interruptions or Voided Gameplay

We will attempt to minimize technical issues during operation but cannot guarantee uninterrupted access due to potential server, network or connectivity problems. In the event of an error we'll strive for prompt fixes and restore balance if necessary.